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ROBERT BROWN
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245

EXPERIENCE

Intern - The Chicago Police Department - Chicago, Illinois - To be completed in the summer of 2004
Security Agent - The Tweeter Center - Tinley Park, Illinois - Summers 2003, 2002, 2001

• Secured all areas with limited or no access including the stage, performer's rooms, and the press/media areas.
• Assessed and resolved patron situations as part of a 12 member team.
• Provided a variety of security services for concert crowds ranging from 1,000 to 25,000 people.
• Thoroughly inspected visually and through voluntary searches, patrons and their belongings prior to entering the theater.
• Interacted effectively with individuals from various socio-economic and diverse backgrounds.

Volunteer - The Concert Safety Corps at Any Western University - Macomb, - 2001 to 2003

• Provided optimum crowd control and safety services for events ranging in size from 100 to 2,500 people.
• Conducted safety checks of the facility including doors, locks, fire exits, and fire extinguishers.

ADDITIONAL EXPERIENCE

Bartender - The Icehouse Corporation - GFT - 2001 to present

• Provide optimum customer service in an establishment that serves 600 to 800 patrons during peak business hours.
• Train new bartenders and wait-staff members in customer service skills, money transactions and conflict resolution.
• Conduct identification checks to insure legal entry, assist with crowd control and security services.

Sales Associate - The Gap - UYT - 1999 to 2002 (seasonal, part and full time)

• Assisted customers with locating and selecting merchandise in addition to providing options in fashion and accessories.
• Created in-store displays to maximize product marketability and appeal.
• Trained new staff members in customer service, fashion marketing, and money handling skills.

ORGANIZATIONS

• Lambda Alpha Epsilon - Criminal Justice Business Fraternity
• Alpha Phi Sigma - Honor's Criminal Justice Business Fraternity
• WIU Investigators Club
• Tau Kappa Epsilon Fraternity

SKILLS

• Certified by the National Safety Council in Adult and Infant CPR - 2002 (current)
• Certified by the American Red Cross in First Aid - 2001 (current)
• Knowledgeable in Microsoft Office

HONORS

• College of Education and Human Services Dean's Honor List - 2002 to present
• WIU Dean's List: 6 semesters
• National Dean's List - 2002 to present
• Academic Excellence in the Department of Law Enforcement and Justice Administration - 2001 to 2003

EDUCATION

Bachelor of Science in Law Enforcement and Justice Administration - May 2004
Western Illinois University - Macomb, Illinois
Double Minor: Security Administration and Management
Overall GPA: 3.3/4.0 Major GPA: 3.7/4.0