Sample
ROBERT BROWN
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245
OBJECTIVE:
A position as a Human Resource Assistant in the Advertising Industry
PROJECT EXPERIENCE:
Training and Development:
· Designed an HRD intervention to improve employee performance at a local chain grocery store.
· Conducted an in-depth analysis of the problem by performing a Needs Assessment using Organizational/Task/Person Analysis.
· Provided recommendations to the organization by the use of a designed training program.
ADDITIONAL EXPERIENCE:
Bartender - The Icehouse Corporation - Macomb, Illinois - 2001 to present
· Provide optimum customer service in an establishment that serves 600 to 800 patrons during peak business hours.
· Train new bartenders and wait-staff members in customer service skills, money transactions and conflict resolution.
· Conduct identification checks to insure legal entry, assist with crowd control and security services.
Sales Associate - The Gap - Chicago, Illinois - 1999 to 2002 (seasonal, part and full time)
· Assisted customers with locating and selecting merchandise in addition to providing options in fashion and accessories.
· Created in-store displays to maximize product marketability and appeal.
· Trained new staff members in customer service, fashion marketing, and money handling skills.
Wait Staff Member - The Yuppie Eatery - Lake Snobitorium Shores, Illinois - 1998 to 2000 (part-time)
· Provided optimum customer service in an upscale restaurant and maintained a friendly work atmosphere.
AFFILIATIONS, HONORS and SKILLS:
· Tau Kappa Epsilon Fraternity
· Rush Chair: Created an aggressive new member marketing plan that led to an increase in membership by 40%.
· Fund Raising Chair: Developed a community clean-up program that resulted in $2,000 in donations for charity.
· Society of Human Resource Management
· Communication Students Society
· Western Advertising Federation
· Delta Sigma Pi (Professional Business Fraternity)
· Dean's List: 5 Semesters
· The Joseph J. Joseph Scholarship Award: 2003 and 2004
· Microsoft Office (all software programs), Adobe Photoshop, Adobe PageMaker
EDUCATION
Bachelor of Arts in Communication - May 2004
Any University –
Minors: Marketing and Management
Overall GPA: 3.3/4.0 Major GPA: 3.7/4.0
PROFESSIONAL EXPERIENCE:
Human Resources Intern - The Consulting Group - Chicago, Illinois - Summer 2003
· Assisted a 10 member consulting team in the administration of the Myers-Briggs Type Indicator to assess employee’s personality types and how they correlate with job performance.
· Computed yearly, quarterly, and monthly benefits and payroll totals for clients including Motorola, Sears, Ford Motor Company and Walgreens.
· Coordinated orientations and exit interviews for part-time and temporary employees.
· Completed a training program on Affirmative Action Hiring Procedures, Union Regulations, EEOC Compliances, and Labor Laws.